At Parkhurst, we believe that ongoing training and culinary education is essential to the success of our dining operations. Both hourly and management team members receive ongoing education and are provided regular, professional development opportunities that strengthen their service, culinary and management skills. We drive and foster innovation by providing our chefs with benchmarking opportunities, idea-sharing and networking sessions, as well as a forum for them to feature their culinary expertise. Our people also learn the latest industry trends, techniques and best practices that empower them to be the very best in the industry.
A full training calendar, featuring over 50 additional training courses, offers our team members countless opportunities for personal and professional growth and development, such as:
- Basic Nutrition and Wellness for Today's Customer
- First Aid/CPR/AED
- Smile Plus (Delivering Hospitality Excellence)
- Situational Leadership
- Business Etiquette
Personal Development Plans are developed and followed for each team member to ensure their personal and professional goals are supported through ongoing training.
Parkhurst's training practices were recently honored with the 2010 "People Do Matter Award". Presented by the Pittsburgh Human Resources Association, “People Do Matter Awards” recognizes regional employers that are implementing exceptional people practices. Parkhurst received their award in the “Learning and Development” category for the Supervisor Certification Program, a leadership experience that has graduated over 200 hourly team members.
Our goal is to continuously exceed our guests' expectations and to create a guest experience that keeps them returning for their next meal created especially for them!